Parapool - The Paraplanning Platform

This privacy statement and Cookie Policy (also known as the “Privacy Statement”) relates to the data processed by Parapool (“we” or “us”), including but not limited to data collected through the Parapool website, www.Parapool.co.uk (the “Website”), email correspondence, and social media (collectively known as the “Service”). We are based in the United Kingdom and we have our office at 70 Tintagel court, 201 St. John Street, London, EC1V 4LZ. To contact us, please email support@parapool.co.uk

This Privacy Statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully. Using our Service indicates that you have reviewed this Privacy Statement and have agreed to be bound by it as well as our Terms of Use. If you do not agree to the terms of this Privacy Statement you must stop using the Service immediately.

HOW DO WE COLLECT INFORMATION FROM YOU?

We collect the below information through your web browser and/or mobile device when you visit our Website.

WHAT INFORMATION DO WE COLLECT?

We fully respect your right to privacy in relation to your interactions with the Service and endeavour to be transparent in our dealings with you as to what information we will collect and how we will use your information.

WE MAY COLLECT AND PROCESS THE FOLLOWING DATA ABOUT YOU:

1. Information you give us
You may give us information about you by filling in forms and/or creating an account on our Website or by corresponding with us by email or otherwise. This includes information you provide when you use our website, subscribe to our email newsletter, submit contact forms via our Website, or participate in surveys, discussions or other interactive functions on our Website. The information you give us may include your name, address, email address, phone number, financial information, family and social circumstances, and other personal descriptors.

2. Information we collect about you
With regard to each of your visits to our site we may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer or device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We collect this information from visitors to our Website for various technical and statistical purposes such as to block disruptive use and to establish the number of visits from different locations. We may analyse this data to understand our users and how they use the Service, such as which parts of the Service users are visiting and how long they spend there, in order to make our Service better.
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time); content you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

3. Information we receive from other sources
We are also working closely with third parties (including, for example St. James's Place Wealth Management and service providers) and may receive information about you from them. We collate information on all our Website traffic that is represented in aggregate, anonymised format through cookies, and through third parties such as, but not limited to, Google Analytics. This helps us to improve our Service and to deliver many of the features that make your experience on Parapool more user-friendly.

4. Cookies
Our website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you use our Website and also allows us to improve our Website. Please see our Cookies Policy below for more information.

More simply put:
We need to collect some technical information about your computer so that you can use the Parapool Service, and to help us improve it. The information we collect is the same kind that most websites and online services collect.

HOW DO WE USE THE INFORMATION YOU GIVE TO US AND THAT WE COLLECT ABOUT YOU?

In order to deliver you the Parapool Service, we need to use certain information about you and your use of the Service. We may use the information to allow us to make suggestions and recommendations to you about goods or services, work packages that may interest you. We may also use your preference information on an aggregated basis (where you are not personally identifiable) for our business, research, product development, and marketing purposes.

Other than as outlined below, we do not make personally identifiable information relating to living individuals (“Personal Data”) available to any third party and we do not sell any Personal Data to third parties. Finally, we reserve the right to analyse users’ usage of the Website, in order to make the Website better.

We will not disclose any user’s Personal Data, such as phone number or email address or any of the other Personal Data listed above, to any third party other than to our contracted service providers and business partners that help us deliver the Service. Our internal use of your Personal Data is limited to providing the Service to you with appropriate data protection and security measures in place.

More simply put:

We only use this information to deliver you the Service and to help us make it better.

DISCLOSURE OF YOUR INFORMATION

We may share your Personal Data with selected third parties including:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Our hosting provider who may only use the information to administer our Website. The hosting provider is required to keep all information private and secure.
St. James's Place Wealth Management
If you would like information about the third party services we use, please contact us at support@parapool.co.uk

We may share your anonymised data with selected third parties including:

Analytics and search engine providers that assist us in the improvement and optimisation of our site. We may disclose your Personal Data and/or anonymised data to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.
If Parapool or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your Personal Data in order to comply with any legal or regulatory obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Parapool, our users, customers, or others.

WHERE WE STORE YOUR PERSONAL DATA

The information that we collect from you will not be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It will not be processed by staff operating outside the EEA. We will always take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement. All information you provide to us is stored on secure servers. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

More simply put:

Information that we collect from you remain inside the EEA. We have security measures in place to protect your data. We cannot guarantee that your information will be secure due to the risks involved in transmitting information over the internet.

OPT OUT AND UNSUBSCRIBE INFORMATION

If you have subscribed to our email newsletter, we may contact you from time to time via email with news about Parapool, such as new services or upcoming events, or other information relevant to your use of our Service. If you wish to unsubscribe from these emails, you may do so by clicking the ‘unsubscribe’ link at the bottom of the email. If you unsubscribe from these emails, you may still receive essential emails from us, such as notifications relating to your account or important updates about the Service.

COOKIE POLICY

Like many other websites, the Parapool website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

At Parapool, we avoid the use of external third party cookies which may be used to track you across different websites. Our current policy is to only utilise cookies where required for the operation of the website. If this changes, we will update the privacy policy.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

THIRD PARTY WEBSITES

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.

YOUR RIGHTS AS AN INDIVIDUAL

If you are living within the EU, you have certain rights under current EU data protection law relating to your personal data. These include (among others) the right to: request a copy of the personal data we hold about you; amend or rectify any of the personal data we hold about you; request the deletion of personal data we hold about you; obtain and reuse your data for personal use elsewhere; object to withdraw consent for the processing of your personal data.

For more information, please contact us by emailing support@parapool.co.uk

CHANGES TO OUR PRIVACY STATEMENT

Any changes we may make to our Privacy Statement in the future will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Statement.